FAQ
How late can a reservation be made?
Reservations must be made at least 6 hours before the expected arrival time.
How far in the future can reservations be made?
Reservations are open 1 year ahead.
Can parking be booked over the phone?
No, parking cannot be booked over the phone. Booking must be made on the website.
What happens if a car other than the original registered is brought?
It's crucial that the license plate matches the arriving vehicle because the license plate is what issues the parking ticket. Log in to 'Manage My Booking' via the booking confirmation and click on 'Change License Plate,' then enter the new registration number. The license plate can be changed up to 4 hours before the input entry time.
What if I arrive earlier than expected?
Yes, you can arrive 4 hours before.
However, please note that if you start your reservation earlier than booked, the departure time will be shortened accordingly.
Can a reservation be amended?
Yes, until 24 hours before arrival time applied. Subject to sold out dates or parking areas.
Can a booking be canceled?
Yes, until 24 hours before arrival time applied.
Can electric charging spots be reserved?
No, electric charging spots cannot be reserved.
Can disability parking spaces be reserved?
No, disabled parking spaces cannot be reserved.
Can APCOA FLOW be used for booking?
No, APCOA FLOW cannot be used for booking.
How often do parking prices change?
Our parking prices are constantly monitored to ensure we offer the best possible price. This means that our prices change, so offers are only valid at the time of booking.
How can confirmation email be resent?
Log in to "Manage my booking" located at the top of the front page where you will find "Resend booking Mail". Remember to look at junk mail or directory creatives.
What happens if my return trip is delayed?
If your flight is delayed and you go over the end time of your booking, you will be charged for the extra day/days to gate price.