Last updated January 2014, please read carefully

In this policy we use the word ‘Website’ to mean the interlinked web pages published by or on behalf of APCOA Parking Services. We use the word ‘websites’ to mean other sites on the internet and these may be those accessed by you by clicking on links or advertisements within our Website. We are not responsible for the content of any website that you are diverted to by using such a link.


1.) Cookies

Session Cookies

We use a session cookie to remember your log-in for you and what you’ve put in the shopping basket and allows a session to return to the same server even if the user has changed IP addresses (for example when a laptop gets a new IP at a hotspot). We believe these are strictly necessary to the working of our Website. If these are disabled then you will not be able to use some of the main functions available on our Website. You can find out more information on session cookies and what they are used for at

Performance Cookies for Site Analytics and Performance

Double Click (Google) – this cookie is specific to the advertising that is displayed on our Website. It is anonymous and none of your personal or contact data or information will be disclosed. You can find out more generally about Google and its policies and principles as regards advertising at

Google Analytics – we use this to understand how the site is being used by you and other visitors to our Website. We do this so that we can improve everyone’s experience when they visit the site. User data is all anonymous, so none of your personal or contact information will be disclosed. You can find out more about Google’s position on privacy as regards its analytics service at

TagMan – this allows us to deploy different versions of our site to test (A/B Testing). User data is all anonymous. You can find out more about TagMan on their site at

Affiliate Window – this allows us to track purchases that you make from those people who advertise on our Website. The user data is all anonymous as we track the purchase not the person making it. You can find out more about Affiliate Window on their site at

Application Firewall - When our Website enables Application Firewall, it applies at least one cookie, citrix_ns_id, to the session established between your computer and the Web server. For each cookie that was applied before the Application Firewall was enabled, a corresponding cookie is applied after enabling Application Firewall. For more information please visit


2.) Your rights under Data Protection Act

Under the Data Protection Act, you have the right to ask us what information we hold about you, the source of that information, and the uses to which it has been put. Such a request must be in writing and should be directed to the address below.


3.) Links to thrid party websites

This Privacy policy applies solely to our Website and does not apply to any third party websites you may access from our Website.


4.) Updates to the privacy policy and cookie policy

We may amend its privacy & cookie policies from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our customers, properties, strategic marketing partners, and service providers. Updated versions will be posted to our Website and date stamped so that you are aware of when the privacy & cookie policy was last updated.